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Policies

1. Booking & Payment

  • A non-refundable deposit of $25 is required to secure your booking. The remaining balance is due the day of the session.

  • Payments can be made via Cashapp, Zelle, Applepay, & Cash.

  • Sessions are not confirmed until the deposit is paid. Receipt of transaction(s) are given upon request.

2. Cancellations & Rescheduling

  • If you need to reschedule, please provide at least 24 hours notice.

  • Cancellations without rescheduling will result in the loss of your deposit .

  • If the photographer needs to cancel due to unforeseen circumstances, a full refund will be issued, or a reschedule will be arranged.

3. Session Policies

  • Arriving late will result in a shorter session time. If you are more than 15 minutes late, the session may be canceled without a refund.

  • Additional fees apply for extra time, locations, or outfit changes. (Please message me for details)

  • Individual Sessions have a 2 person MAXIMUM due to spacing. Individual Sessions are for the individual who scheduled the session. If interested in booking a Group Session, please message me!

  • I have the right to refuse service if the session environment is deemed unsafe or inappropriate.

4. Image Delivery & Editing

  • Edited images will be delivered within 1-2 weeks via DropBox. I know it’s exciting to have photos done and right back to you within 2 days but in order to provide the best quality, having a 1-2 week window is necessary and I appreciate you’re patience during this time!

  • Only professionally edited images will be provided; raw files are not included. A max of 25 edited photos are provided.

  • Requests for additional edits may be subject to an extra fee.

5. Model Release

  • By booking a session, you grant permission for KapturedbyKenz to use images for promotional purposes unless otherwise agreed upon in writing.

6. Liability

  • The photographer is not responsible for any injuries, damages, or loss of personal belongings during the session.

  • If technical issues or unforeseen circumstances prevent image delivery, liability is limited to a refund or reshoot.